Go to e-onsoftware site. Click MAP at top right. This brings you to a page "site map" In PRODUCTS--VUE you will find language ressources. But first of all try to close Poser before you import into Vue. This was maybe the big problem. And if you always have problems, just go to the support page at e-on's site and write down your problem. And another thing: For sure you had installed Vue 4.12 before you installed 4.2?! Hopefully!