While I can understand some level of frustration if you're having a difficult time getting to tech support, I don't think being so agressive towards people in this forum is going to help the situation. A better course of action for folks having problems accessing technical support at E-on might be: 1. Try the method at the website several times. If you still have problems, then... 2. Post in the forum asking for assistance. 3. IM or email Gebe, who is always very helpful with this type of thing. She doesn't work for E-on, but has a very good relationship with them, and can possibly pass on information to them to help you. 3. IM Lynn or Eon here. That way you avoid having an email sent to E-on Software getting caught by spam-bots. 4. Whenever you change any of the information you registered your E-on product with, attempt to update your information at the E-on website. If you can't get that to work for you, go through items 2, 3, 4 above. Some simple suggestions, but I think they might be a lot more productive than having a tantrum here and in the Poser forum. And by the way, a little bit of courtesy and respect goes a long way, as does a constructive discussion of the problem. Personally attacking Gebe is way out of line, in my very humble opinion.

Sgiathalaich