As to documention, I think that the average user confronted with the 'Nix man pages would run screaming. There's more to documentation than quantity. The point is that Linux is still shows its Unix roots as a scientific/technical and academic OS which needs to become much more user friendly to replace Windows for the vast majority of end users. Now I've been using computers and programming since the late 70's, so I'm not a novice and I'm sure that I could grok all the ins and outs of Linux and build a level of knowledge equivalent to that I have in Windows, but that's really not how I want to spend my time. The latest issue of InfoWorld has an interesting article on the costs/benefits of Linux. Not surprisingly, they concluded that there are areas where it is more appropriate than others. No OS is going to be all things to all people. They had a funny tagline, "Faith based Computing." Too often, that's what it boils down to. Not to detract from the true value of Linux but it seems at times, there is more religious zeal in the community than warranted for a piece of software. If it does the job for you, that's a good thing. Linux may be the messiah of the desktop, but as they say, you have to have Good Friday before you can have Easter. IMO, the Linux desktop is still somewhere around Saturday morning.

"Democracy is a pathetic belief in the collective wisdom of individual ignorance." - H. L. Mencken