lol ok Ang, am on 98 now, so will browse as I type... 1. cookies. first, open your browser and go to tools, internet options. select the Privacy tab and set it to about Medium...(any higher and I had problems with my bank account online, or server access sites) 2. I dont' do AOL...lol...but if you want it as your primary browser, there should be a way to make it your default. 3. To remove programs, from using RAM without shutting down, (this will only be in effect til you reboot, then all goes back to normal) press control alt delete ONCE.....when the box pops up, select one program at a time and click end task....repeat until you close everything but what you need...TIP: DON'T close Explorer or systray....that will crash the pc and you will need to reboot. But those two are the only two required running to run your pc... As you open othe rprograms, it will add those to that list... hope this helps some Jen