The same thing happened to me, except I did get an order number, I checked it and the order did go through and they are waiting confirmation that my card is good. I would give it a day and I bet you get your number or email confirmation soon. I went back and ordered Mover 4, only because I was going to anyway, and the same thing happened, but again I did get an order number to check with. Sharen Did you get this number? 877-972-7345 that is toll free