Hmmm! Valid point. Whilst on the subject of Daz 3d, I have always in the past defended Daz's customer service and fast response to any problems I have had. However just recently thinks seem to be slipping :o( I sent Daz 3d an email requesting Customer service and it took somewhere in the region of 10 days to get a reply from them which was as follows: Sent: Wednesday, August 20, 2003 7:39 PM Subject: Re: Backing up of purchases I apologize for the delay with this. Were you able to get this cleared up? Let me know if you still need assistance with this. Thanks, Reba Vest DAZ Productions I immediatly replied saying that I did still need assistance with my problem, but haven't heard a thing since, which is as you see approaching 4 weeks ago. I sent another request for assistance as a reply to the above message on the 12th of this month, still nothing :o( Anybody having similiar problems? MaRv

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