Carlos from another thread got a response and here it is. "Hello Guitta/Videodv, Steve Bell from e-on software replied to my support ticket, and he states that the plug-ins folder was left out of the final build of the Windows disks. Go to the following URL in order to read the support thread at e-on's web site, as well as to get the URL from where to download the plug-ins: http://www.e-onsoftware.com/Support/ShowMessage.php?id=1064278422 It might be a good idea to cross-reference this post from Videodv's original thread too. Thanks! - Carlos"