I'd like to believe it, but given how widespread SPAM is and the fact that no amount of complaining seems to stop it, and the fact that every place I've ever worked as an admin, never makes use of the logs, hell, I'm the only person who reads the postmaster account... I'm more imclined to believe that complaints are ignored. I'm tracking about 7 discrete IP ranges that are just SPAM farms, at present. No amount of complaing will change things, and blocking it will only stop it for so long, I track SPAM more by style, and MX name than by IP these days. The same outfits just keep coming back. later jb