I think they are alienating all of their subscribers. I'm up in 5 days and I've already decided not to renew. I can't remember the last time anyone talked to us there to let us know what's up and I'm done with them. One of my pet peeves is that my subscription time kept going down by two or three days at a shot, I kept track when I realized it was going on and I lost close to 3 weeks just due to that. I will keep a watch, and if they clean up their act I may re-subscribe. Sorry guys but patience only goes so far and I've been patient since around Christmas time. Marque