wgschick opened this issue on Sep 25, 2003 ยท 42 posts
wgschick posted Thu, 25 September 2003 at 7:26 PM
I hear ya. I am pleased with the quality of product when it's there. Unfortunately, they've not been releasing one a week (per the subscription agreement) and now there's no server. Their customer service just stinks, and the way things were going, I think you could just buy some of their stuff here when you wanted it if you weren't a member. It was kinda cool that they got Xurge on board, but then they released a bunch of stuff that was crap, promised things they didn't deliver, removed features on their site that were helpful to users, and now the site's down (again... if you do a search here, you can see that this is a recurring theme). You can only have a great product and treat your customers like crap for so long... and then if your product turns to crap...