I think I'm on the same path. I didn't get a renewal notification and the subscription lapsed (also sooner than I thought it should though I wasn't sure). I wrote them twice - never heard back and then one day last week, I suddenly had one days worth of a subscription. I assumed they reinstated the account for one day so that I would get the email notification (assuming it's an automatic process); but that never happened. So alas, I think it may be the end of the road for me too.