CL said Artist is just a new box, so you have P4. Do a search for Geep, he has great tutorials for everyone at all levels. The manuals help but do chase you around in circles and don't explain things well for beginners. Sounds like you haven't placed the files where they need to be. I found it helped to go into the poser program and see how it is set up. C driveprogramsCuriousLabsP4Runtime. Once you learn the file folders, P4 will make more sence.