Excuse me for being an ass, but it's not the point at all. The point is, if you haven't figured it out yet, that when I asked for information, I was lied to. Regardless if you think it's a big eal or not, I do, and I would thank you to keep that in mind. Don't belittle my concern because you don't agree with it. I know all about customer service, and had ANYONE in that company informed me the truth when I asked the first time, then this would not have been an issue. Instead I was stonewalled and ignored. Jval, I ordered it before you did, and my tracking information is invalid, so please tell me why I shouldn't be concerned and upset? Especially when they won't even check into the situation on their side?