JDexter,
If you think you're an ass that's your privilege. I certainly did not say so nor was there any intent to imply this. Nor did I say it was not a "big deal" if Eovia intentionally lied to you. What I did say was that it was not a big deal if their delivery date promise to me was a few days late.

You posted a highly visible rant against Eovia that is bound to make a negative impression upon some. By posting my experience in this matter it is shown that yours is not necessarily indicative of their behaviour in general. In other words, I am providing readers the possibility of a balanced view by which to arrive at their own conclusions. If you reread my post you will see that my opinion is clearly based upon my experience. Why is that a problem? Why do you feel I am belittling your concerns simply by relating my different experience?

My only general comments were "I understand that people may be anxious" and "this is only software, right?" I fail to see how either could possibly constitute a personal attack or belittlement.

If you wish to continue believing that I think you're an ass, so be it. But the reality is that I don't know you well enough to think that. I know you only through the limited perspective of this single thread.