I may be wrong about this, but I believe that if a merchants store is removed and the merchant left in good standing, Their products remain for past buyers. This of course does not apply to updates after the time the store was removed. For those you would have to contact the merchant or hopefully if the merchant has your e-mail they would contact you. As for Poser Pros or anyother site accepting customer updates from other stores I would doubt it for several reasons. 1. customer names are not always consistant between sites. 2. use of bandwidth with no profit to the broker. 3. maintaining records of other broker purchases. 4. what happens if the merchant moves a third time? This could be a nightmare for the 2nd and 3rd companies. As for my products, if there is a free update I would do everything I can to get ahold of past customers. If you ever become aware of an update in any other way I would still honor it if I can be convinced that you purchased it legitimately. FYI... I try to keep very accurate records of who has what. Billy