April I didn't say anything different. It IS up to the merchant to make sure his/her customer is taken care of and part of that is getting the products in the Customer purchased products list! Ironhart: 1) I already addressed this 2) That is not MY problem. It is something that has to be worked out between the merchant and Poser Pros. 3) Not necessary. The MERCHANT should keep records of their customers and who bought what. 4) Again, that is not the CUSTOMER's problem.