Forum: MarketPlace Showcase


Subject: Customer concern re merchants moving products to Poser Pros

Spit opened this issue on Oct 02, 2003 ยท 47 posts


rcook posted Fri, 03 October 2003 at 7:54 AM

Spit, a customer's redownloads will be handled by the store where the product was originally purchased. Renderosity already does this, as do we. Even if the product is removed. However, the merchant will have to coordinate updates to their previous customers. If they have an issue getting out the update, we may be able to assist them if necessary. We do generally have a better distribution capability than a merchant and would not be above helping get an update out if needed to their previous customers. Russell