Forum: MarketPlace Showcase


Subject: Customer concern re merchants moving products to Poser Pros

Spit opened this issue on Oct 02, 2003 ยท 47 posts


LaurieA posted Fri, 03 October 2003 at 10:30 AM

As far as my store here goes, there are a lot of items in it that I will be retiring altogether. Therefore there would be no updates to that product. Only the most popular will go with me (and there aren't many...LOL). As for my being a texture artist, there are very little chances for updates, but rather fixes and if I ever found the need for one, I would contact ALL my customers, no matter where the item was sold. As a sidenote, I bought a digital poser product on a site and less than a month later it went on sale. I was only slightly dismayed - I still thought the original price was a good bargain and I certainly wasn't going to ask the merchant to refund me the difference. I see where you are coming from Spit - I know that you just want to make sure that you get support for the products you've bought, and rightly so. But you'll just have to trust the creator to contact you with any changes, as I doubt that a competing store will store all your purchase information from here. Laurie