Hi Jen, Seems I had the same problem working on the bates house.....did you try putting a light inside? Try viewing the camera from top, and side views.....sometimes things look different than they really are. Also might want to try viewing the house in solo mode, perhaps some of the trees are making things inside too dark. Btw, didn't get a chance to tell you before, you did an awesome job on that house and the landscaping around it :) Let me know if you figure out the problem.....still not sure what I did to fix mine lol. Teri R