Here's a suggestion for some forward thinking site administrator. What we need is a long term forum dedicated to product update information. This forum would exist only so that various merchants could post news about updates to their existing product and how to obtain such updates. These postings should be made only by the product merchant. Announcements would not be restricted to merchandise purchased only from that site. It should allow searching by both product name and merchant. The forum would not allow customer comment, speculation, discussion or new product announcements. Any post that was not specifically an update annnouncement would be immediately deleted. This could attract a lot of people to a site who might even purchase something while they were there.