I wasn't going to respond, but I'm sorry Charles, that's plainly not the truth. Omitting the truth is a lie in itself. When someone is asked directly about why a tracking number is wrong or not showing up in the tracking system and then told to keep checking because it will show up, knowing that nothing had been actually sent because of a shortage of product, then it's a lie. Never once was it mentioned that it never actually shipped until the last day, and never once was it mentioned that there was no product because of an error except for the initial delay at the beginning of September. Had it even been mentioned that there was an additional delay and the shipping information I was sent was incorrect, this would have been a non-issue. Please don't come here and tell me otherwise, I could post the whole email trail if you'd like. Bottom line is, it said ship date was September 22nd and it was 2 day air, it was delivered on October 3rd. No information in all my correspondance said anything about it not actually shipping. JDexter