Yes, that's right, 99%-100% is defective. Do we stop using it? Maybe, lots of people have switched to Linux and such. If Lightwave doesn't do what you want or doesn't work the way it's supposed to, due to crashing, etc, then people will switch. Heck, Daz Studio isn't even out yet, and people are considering switching from Poser because they are tired of the bugs. It all depends on the severity of the bug in question, and how it effects performance after purchase for particular people. If it was an animation effect that had a bug, I wouldn't notice it and I still would use it. Have you seen the posts that say "I am going back to Vue 4 until the bugs are straightened out?"

I'm not being unrealistic. I'm not saying that software is without bugs, from Windows to NASA. But bugs are like cyanide in drinking water. Some are expected, a lot is too much. We aren't talking about bugs that are specific to a certain system or hardware configuration. If OpenGL worked for the majority and didn't work for me, I'd accept that as being a bug that they should fix, but it's something I know is very, very difficult to test and I wouldn't rant and whine as you call it. These are open system independant bugs that any tester should have found if they had the time and resources to do so. Most companies, at least ones I've worked for, test the master after it's created, but before a production run, and some even do spot checks during that run. Whole features are said not to work properly on a majority of machines. This is the kind of bugs that I consider too much and if that is being unrealistic, then I guess I'll go back to my dream world. So, I don't expect there to be perfection, as nothing is. I do expect there to be a certain level of quality control before it hits the street and not us being beta testers.

As I said, Eon may not be guilty of any this. I've never said they wouldn't make due on their promises or that they are a bad company. I'm merely stating that mistakes such as this do not play well with their clients and with enough of such things, people will go elsewhere if it doesn't do what they want or crashes. BTW, people generally use software that has bugs, because good, bad, or indifferent, they've paid for it, and having no other option available, don't want to lose the cash completely.

So I'll agree to disagree and leave it that. I'm a tech person, you are a marketing/retail person, two disciplines that really never see eye tp eye on such matters. I can't tell you how many times this conversation has come up at work, with known bugs that are considered too time consuming to hold back a release. It happens more often than not in the industry and this is what I argue against when I can. Not the fact that software should have no bugs at all.