That "7 more downloads", I think is another "bug" :) Anyway.....I took your advise Judith and called them. They are working like crazy to correct the voucher and subscription date issues. They do know about it and are apparently checking to be sure that everyone gets the vouchers they should get and the correct amount of subscription time. Since this special offer just started, it might be good to just give them some time to correct it......talking to a "live human" always heightens my level of sympathy :)