Skye, See my reply #6. There is lots of help there, at that site. The install problem is quite common, I believe. If they can't help you, I will find the time to do what I can to help. I'm no expert, but, I had to uninstall and reinstall a few times. It turns out, I didn't uninstall all the files, as that is important before attempting to reinstall. (had to find them using Windows explorer). But, I found the answers to all my gimp issues there at the yahoo wingimp site. It's well worth going. I love my Gimp! :)