"Nope, not true." I'm sure you can trust that I didn't mean to speak untruth. :-) When I recently returned two items, I was offered a chargeback to my VISA, or a voucher. I specifically asked if I would be able to purchase anything with the voucher, and was told "DAZ originals only." The gift certificate you mention was never offered. Now I'm not such a happy camper. If I had been offered the gift certificate, I most certainly would have chosen that option. Hmmm ... Well, now, there's something more to be aware of. Grrrrr ... not cool. I'm usually a total DAZ-supporter, but this ticks me off. They will hear about it.