I would not be me if I didn't at least say something :) DAZ has been slower to respond recently...but in their defense, they have had quite a few folks that normally handle these issues out on maternity leave and so forth...however, a business still needs to operate and perhaps they should have hired temps or something to help with the load... We are in the age of fast communications, but I think overall, customer response and service across the board is eroding to the point of being nonexistant. The Poser community/merchants in general are extremely responsive compared to the norm....I think it is being a bit nieve to think all is going to go well all the time...but I know I still bitch up a storm when things don't go right...with the same fervor as Choasoutlaw... how else can we keep the stores and merchants on their toes and give us the support we deserve. And this also makes it very necessary for there to be alternatives..we should support them....

Humankind has not woven the web of life. We are but one thread within it.
Whatever we do to the web, we do to ourselves. All things are bound together.
All things connect......Chief Seattle, 1854