I'm on dial-up, I have no choice. I wouldn't be able to walk after a drive to find another computer. Some of us do live in out of the way places and like it.I don't think telling people to get a better connection helps. That said. Yes I have had email not answered from Daz, rare, but it happens. I give them a call and thing are fixed in short order, not a problem. I have a lot of respect for Daz. They have treated me very well. 8 weeks with P5 is not very long. I find many products that need tweeking to work right in P5 from all markets. I don't get upset, I try to pay attention to what other P5 users are doing. A simple question on a forum can harvest many answers. You do need to try them to see if they work. It saves on the hair. That's my story and I'm sticking to it.