Stormrage, thanks so much. I've just sent a response. :-) I appreciate your taking notice and contacting me about my complaint. In case I wasn't clear, I really wasn't lumping forum personnel with DAZ staff proper, and acknowledge that Crescent is probably right ... it's possible that nobody at DAZ saw my complaint. If things turn out happily for me I'll be sure to say so publicly. OK, enough about my issue. ---------------------- "Leary of DAZ" wouldn't be that old acidhead guy in Draper with the beads who keeps asking for "Hippie Chick Victoria," would he?