Pay for the update??? No way - we've already paid with lost productivity. Vuepro isn't doing most of the things I bought it for and the update should fix what we paid for in the first place. Don't even give e-on the wrong idea you would pay for something you should have gotten (and were PROMISED) in the first place. I've already spent lots of billable hours beta testing software I PAID for. They owe us an update that simply works as promised. Scott