I was going to switch to Pipex as next door is using it with no problems at all but Virgin don't allow migration (allegedly) and it takes 30 days (or so) to convert ADSL over...I switched to Virgin after a long time with BT and they were awesome in comparison so I think i'll stick with them and see if they clear things up...I also considered UKonline as i've had a pay dial up account with them for years but its a min of 12,months and being stuck with any UK isp for 12 months is a bit insane IMHO ....i wonder if thew rest of the world suffer like we do....Steve