Lynn opened this issue on Nov 06, 2003 ยท 45 posts
Peggy_Walters posted Fri, 07 November 2003 at 8:41 AM
Thanks but I'll pass on that offer. We paid enough to be your free beta testors and I sure won't pay for tech support. I'm still waiting for an answer that I sent the first week it shipped. Maybe if E-on had a better track record of answering questions posted to their Knowledge base or e-mails then I might be more inclined (although I have NEVER paid for any tech support for any other program I use). If E-on is really interested in answering customer problems, see Jasc's PaintShop Pro site for some ideas. For a inexpensive program like PSP, they have tons of tutorials, freebies, forums, FREE technical support by e-mail, etc. Bad idea with bad timing... Peggy
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