Forum: Vue


Subject: Paid For Tech Support Program

Lynn opened this issue on Nov 06, 2003 ยท 45 posts


lululee posted Fri, 07 November 2003 at 9:08 AM

I got suckered into paying support for Alias Power Animator and Maya way back in time. It was a nightmare. I will never do that again. E-on has released software with wonderful POTENTIAL. It is, as yet, not for professionals. Your render time is beyond professional use. It ties up way too many computers for way too long. Your render cows take a technical genius to set up. It is impossible to render looped vegatation animations because of the incredible blips that occur at the end and beginning of the frames. There is horrid flicker on animations that takes hours and hours of tweaking in post to correct jut to be moderately usable. Vue Pro software is sold saying you can export it into other software. That is a joke. Poser imports properly. Vue Pro exported to Max is very low quality. As a "professional" I purchased this software to do titles and some effects for a Television Documentary. I have had to totally scrap that idea based on the above mentioned glitches. It is back on the hobby shelf in my company. To gauge people for support on software that is not professional quality and does not even do what it is sold to do is fraud in my opinion. It leads to creating bugs so that people have to pay "support" to get them corrected. Getting your software to render sensibly, loop animations so they are usable in compositing, make the most basic act of cutting and pasting keyframes available, create a decent export function and professional people will actually use your software in a production environment. Right now Vue Pro is an expensive "Hobby" software. As an artist who uses 3d professionally in TV production that is my opinion.