Hi Lynn!

You're right, Lightwave is about $1000 (give or take) more expensive than Vue4 Pro - but it can also do significantly ALOT more than Vue4 Pro. There may be some padding in there - though neither of us can be certain - but I doubt very much. Then again, who knows?

I won't address any of the bug issues with Vue4 Pro here at all - everyone else here is doing an abundantly adequate job. I'm sorry that this is coming off as a "venting session" here for alot of users. It would certainly by ALOT more constructive and helpful if those who do have problems could state them non-emotionally.

I am a professional 3D artist and would like to use Vue4 Pro in production - I see quite a few areas where this would offer an alternative look to what we are producing at this time. That being said, I cannot use it in a production environment because of the texture resizing problem. Vue4 Pro WILL be great piece of software but it is by no means as complicated to learn as Lightwave. Part of that "problem" is that E-On has made their software VERY intuitive. When I need to figure out something, it "should" be in the manual. And I must say that any one or company that bases their final output WITHOUT knowing their software is asking for trouble - and.... it's not professional. You NEVER base your project on what the software developer claims their product can do. You FIRST test out the product and prove to yourself it will work BEFORE ANY project is slated to rely on the software.

Anyway Lynn, I think there are a couple of very helpful comments here nontheless. Revamping the website with a better technical support scheme is a VERY good idea. A better way of handling current technical support may help to keep on top of things.

Everything else aside, I'm truly looking forward to Vue4 Pro being a valuable part of our arsenal. Its potential is incredible and I hope that E-On backs it 100% producing a rock-solid piece of software we can use in the professional environment. Once that has been accomplished, you will receive significantly less antagonistic responses from your user base. I'm really looking forward to it!

Thanks Lynn!

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