Well Chuck... You obviously don't use Lightwave and you have no idea the number of complaints and problems that came with Lightwave 6.0. There were ALOT of problems and Newtek did correct most of them - but it took quite a bit of time. Complacent? Yes, the software (Vue4 Pro) is buggy, but if you actually believe (as I stated above) that they can test their software on EVERY SINGLE CONFIGURATION now available you're out of your mind. It's just not possible. And by the way, the staff at E-On is quite a bit smaller than Newtek! It's NOT complacency, it's making an assessment of the real world and understanding that E-On does not want to release buggy software, it's just that they can't test for every contingency. And the sooner you and flycatcher realize this and move to help instead of complain incessantly, the faster the fixes will come. Everyone has their own interpretation of "what Lynn said," and I am just one person who gives E-On the benefit of the doubt. Pouncing on them does not help the situation. Try to help them solve the problem - or if you're not into that, sit back and wait for the fixes. You'll be lucky if you get them. Newtek released a free upgrade from 6.0 to 6.5 with alot of fixes and more functionality - but there were still bugs that weren't fixed. Then there was the paid upgrade to 7.0 and they stopped working on fixing 6.0. So those who didn't want to upgrade were still left with some of the bugs of 6.0. Hopefully E-On will do better! Instead of discussing the item by pointing fingers and yelling and saying how bad E-On is while being sarcastic, try to discuss it in a calm and reasonable manner - tooo many people just can't seem to do that! Megalodon