I feel for you guys. I got an e-mail from them with these offers. I went to the site and did find the links but it took a lot of button pushing and hair pulling. When i found it I couldn't think of why I was going to get it because I had a poopload of questions to ask and didn't know who to ask. One of the vendors here suggested I come to this forum and very carefully word out my needs and see what got tossed back at me. I won't ask it here though I don't wanna get flamed. But I found that the best way to get around any web service snafus is to find a good phone number or e-mail address and barrage someone in their customer service departments with all my gripes and questions. You get a few things done this way: 1. something in writing they have to honor. 2. customer satisfaction...if lucky and persistent. 3. an opportunity to hear what needs to be said and/or heard from the horse's mouth leaving less room for conjecture and hyperbol. E-mail someone there from the site itself and voice your questions and I am sure if they want to sell you a product you will hear from someone...eventually. it may not be what you want to hear/read but at least you can say you tried making a difference.