Why don't you post your issue here on in the forums at Daz; maybe someone will provide you with some help. 2. I am sorry your experience went that way. Many of us, me included, have had an overall fantastic relationshiip with Daz, EVEN WHEN THERE HAVE BEEN ISSUES with our purchase, product, etc. I stand among those who have sent very nasty message to them, only to have them respond with a very over-reaching, positive level of support (even though I was rude in the email). They have been having support issues lately, and I agree that it seems to have been going on longer than should be expected. Check here to see if anyone can help you. If not, I am sure they will provide you with a refund.

Forum: Poser - OFFICIAL

Subject: Horrible First Experience With DAZ Customer Service