Saxon, It is NOT guaranteed that you have a virus. Many times code can appear similar to viral code and trigger the same flags, but it does not necessarily mean you have gotten a virus. I understand you are being careful, but you are making the assumption that it is a done deal, and not your scanner. Your insulting anyones quality care may just be that, an insult. The problem, as staed before, could be entirely on your end. Wait til you get a response before castinga llegations.