- Re: DAZ = Bigger MoneyMaker than Curious Labs, I Bet by numanoid on 12/8/03 22:43 What I find odd is that I have read about 50 posts in which people wax lyrically about Daz's amazing customer support and the lengths they go to to keep their customers happy, and then I read yours in which you question their ability to provide tech support "given their past history". What past history would you be referring to? Just curious, as I have not heard anyone complain about support from Daz before. Just for the record, As someone who used too serve on the board of a major telemarketing company (bluechip media), I can tell you that the DAZ customer service department, or its equivalent over there, needs to make all kinds of improvements in their customer service. And I have complained about them before here as well. Their customer service is crap, compared to the CS at some of the other places. At daz the problems I have enountered, range from no replies to emails at all, too smarmy, or smart-alecky ones, too people who get on the phone when you call and act as if your questions are 1) Completely insignificant to them, and 2)Act as if your doing something wrong by calling them with a product question to begin with, or 3) I have even once had someone get on the phone at DAZ who acted as if they were doped up, or high or durnk. You know, slurred slow, unclear speech, in ability to focus on what is going on etc...
"In times of universal deceit, telling the truth becomes a
revolutionary act" ~George Orwell
