Ms Outlaw you deserve better than that especially if you put out the money for the Pro version. If this is a repeatable problem then it needs to be addressed and solved. I can tell you for sure that e-on is very committed to these updates and solving every problem that may arise. Renderosity is a good place to get some information however sometimes better results may come from Steve at e-on I know he would love to help solve this problem for you especially if it keeps happening. Regards.