Same problem here. I bought 4 products, 2 of them lost theyr download button and one of those has not been downloaded before. I have also experianced heavy problems with all of my browsers during download because of some "securedownload.ez" problem. Since I never had such a problem and since it occured with Internet Explorer, Netscape Navigator, Mozilla, Opera and Safari, I dont really think it is a browser problem. I would be very happy if I could get my last download and if such problems would not repeat themselves with future purchases.