I thought they had that all cleared up when it was discovered with RealJukeBox? Contact some authorities on the matter. Since when is invasion of privacy legal? I took a disliking to them when I bought RealPlayer before it was a freebie. They then upgraded the player and the files so that you could not open the newer files unless you had the upgraded player. P.S. I think there might be a checkbox somewhere that stops the automatic upgrade.