Oh my! I'm clueless in this case. I think you only can report this one (please VERY detailed to get a quick help) to te e-onsoftware support. Please explain every thing you have done, say that you use Poser Pro Pack, if you have installed it before Vue or after, your OS and all the other details. I'm so sorry it will not work:-( and even more sorry not to be able to help out here. Guitta