unfortunately i didn't give them the one finger salute- in fact, i bought 4 creative suite premiums before i found out: -Photoshop cs is slowww especially if you add filters- takes forever to open, -Indesign3 book function still crashes and doesn't wuite work right -Version cue stores soo much memory it crashes itself -The money thing -No backwards compatability -Forcing graphic grunts like me who work on the brink of bankruptsy to spend $4,000 on a 10 user license for the new open type font standard library (i only need 7 more people to go in with me on this then we all only have to pay $400 each) -customer service was a joke when i was exchanging my mac version for a pc version- the people were nice enough but really really confused- one hand definately did not know what the other hand was doing -paying 8 times for shipping on a product that was adobe's screw up when they repeatedly kept sending me the wrong platform -every time i defrag or optimise my machine, or use ip ghosting, it asks me to re register my copy ( about once a week at least) every time an issue comes up- the first response from adobe is - reformat your machine ( always good- then have to keep reactivating my os when there's nothing wrong with my os performance) -my keyboard is a standard generic split keyboard with no drivers- but my keyboard commands don't work- and the response on the forum boards is- keyboard commands don't work with cracked versions or you need to update your keyboard drivers and my CS is neither cracked ( i spent over $4,000 upgrading all my workstations and my keyboard came with NO drivers so how do i upgrade them??) ...breathe cheryle.. just breathe and put the soap box away.... /rant off sorry- this is a sore subject with me-