According to my PalPal Account, the transaction was "completed" at approximately 6 pm PT yesterday. Later that evening (approximately 2-3 hours later) I received the confirmation e-mail re-stating the same thing. I have the transaction number, and the original invoice number. It is pushing close to the twelve hour mark since receipt of payment and still no download availability, yet the faq clearly stated that downloads will be available immediately upon receipt of payment. No where does it say that receipt of paypal payments are restricted to office hours. I'm not trying to be pushy, but when one purchases something for a very specific time-sensitive business purpose, one expects the transaction to be made in a timely fashion; especially when the merchant business deals with as large of a volume as here. I can safely say that this will be my last Paypal purchase here, and more than likely my last business done here as well if this is not cleared up quickly.