Hi Del! Its because the file is activated by maybe 4-5 persons at a time and the server doesnt allow more users per file. Thats why you get "shut out". The only way is to keep trying. Its like a busy signal. Some sites tell you that the file is gone. Thats not true either. I use "get right". That usually works and if it doesnt the first time, the program will keep contacting the site until it does. Live well.. /Jacko