John, I got a laugh out of your top ten list. You could even add 1 - if you hang up your Poser CD in your garden, it may scare pesky birds away from your fruit trees, when its shiny side rotates in the wind. But seriously, you can't collect from (or sue) a software company for a defective product, because all their licenses have a clause that states explicitly that the software is not guaranteed to work. Whether it's Windows XP, Poser or some other 3D software, the vendors are never gonna guarantee that it will work. One tip for those with problems: it may boil down to the OS. IOW, Poser is not compatible with the closed-source, security-flawed Windows OS. Ask owners of other machines with some other OS if they have the same problems. If they don't, maybe you might consider switching.