I will, I let folks know when things are good as well as not so good. I am not a jerk, contrary to what some may think. If you offer an item free, then you can offer it any way you like, and if I don't like it well..too bad. But if you sell an item or service, then make sure it's up to snuff and ready when expected, in this case once per week. If you intend to run a business, and Poserstyle is a business, then be prepared to deal with your customer's issues. You don't get to "take a break" as you have made a commitment to your customer base. If that is the case then list some rules of the site, as in, we take this long to answer questions about tech problems...our models or items will be out on this day. Then we know what to expect. All I'm asking for is courtesy and consistancy. They should take a look at the poserworld site as a template on how to keep customers happy. Marque