A10- "Deleting Don only brings him back again when I select new. Removing the P5 folder, with Don in it, only causes P5 SR4 to load asking "Can't load Don's Hair". Well, Duh. Why don't you STOP doing things that you don't know how to do safely - did you CAREFULLY follow the instructions that were offered to you freely twice above, most especially: "Launceh to Prefered state" button: then press "Set Prefered State" button: