Why would the video card make a difference? I thought the video card didn't matter to Poser. That's even weirder. From what the tech guy said, I thought anyone with a path name longer than X was having the problem. FWIW, I do have a semi-decent video card. I got what was the top of the line when I bought the computer in Nov. 2002. Radeon 9700 Pro with 128 Mb RAM. I have visions of playing DOOM 3 on this machine, never imagining the release was going to pushed past 2003. I'll probably have to buy a new video card to play it, the way it's been going...