Please send all details to technical support through our online system. A couple of items to consider (what do I know, Im only a sales guy ;-)) -- -iloco, Ive heard that the nvidia GeForce2 MX was very problematic some time ago. It shipped with very flakey drivers, and, while I think Nvidia polished them somewhat Im not very confident with that card. -Is that spruce tree one of ours? You have 39 objects listed there on the screen and its a grouped item. -If a "crash screen" came up after that VC++ error message, you should include its contents in your support request. -What are those two items in your system tray? Sometimes in-resident utilities and, occassionally a bum driver that came with hardware can cause problems which seem unrelated. Best regards, Lynn Fredricks e-on software